Privacy Policy

The Ring Guy is committed to protecting your personal data and handling it in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws. We collect only the information necessary to process your order and provide our services.

• Your name
• Telephone number
• Email address, if provided
• Delivery location
• Vehicle details including registration, make, model and engine information
• Order and payment information

Your information is used to:

• Process and fulfil your order
• Identify suitable vehicle parts and consumables
• Arrange and complete delivery
• Contact you about your order
• Process payments
• Meet our legal and accounting obligations
• Handle customer enquiries and complaints

We do not sell your personal data.

We process your personal data because it is necessary to perform our contract with you, to comply with legal obligations and, where appropriate, to protect our legitimate business interests.

Your information may be shared only where necessary with trusted service providers such as payment processors, accounting providers and delivery partners. We require these providers to protect your personal data in accordance with applicable data protection laws.

Under the GDPR you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data where applicable
• Request restriction of processing in certain circumstances
• Object to certain processing activities
• Request a portable copy of your personal data where applicable
• Withdraw consent where processing is based on consent

Payment is taken through a secure payment link issued by a payment provider. The Ring Guy does not store customers’ payment card details.

We retain your personal data only for as long as necessary to fulfil your order and comply with our legal obligations.

If you have any questions about how we process your personal data, or wish to exercise your rights, contact The Ring Guy at hello@theringguy.com. Our registered business address will be inserted on registration in Germany.