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The Ring GuyThe Ring Guy

Nürburgring · Eifel · Germany

Parts, fluids
and tools
delivered to the Ring.

Something let go on lap three? Message us on WhatsApp with your reg and what you need. We identify the part, quote you in writing, take secure payment and get it to you or hold it for collection.

Open through track days, tourist sessions and event weekends. No account, no minimum order, no trade card required.

The Ring Guy

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spectators at the 2026 24h Nürburgring

0m

passenger cars registered in Germany

B2C

direct to driver, no trade minimums

GDPR

compliant order and data handling

How it works

Six steps from message to metal

  1. 01

    Message us on WhatsApp

    Tell us what you need, or just describe the problem. No contract exists at this stage, and there is no obligation.

  2. 02

    Complete the order form

    Name, contact number, delivery location and vehicle details: registration, make, model, engine size, fuel type and VIN if you have it.

  3. 03

    We identify the right part

    We match products to the information you give us. If we need more detail to be certain, we ask before quoting.

  4. 04

    You get a written quotation

    Description, quantity, total price, delivery charge, estimated delivery time, availability, and any hire charges or deposits.

  5. 05

    Review the legal documents

    Terms & Conditions, Privacy Policy, Refund & Cancellation Policy and Tool Hire Terms are provided before you commit.

  6. 06

    Pay securely, then delivery or collection

    A secure payment link is issued. We never store your card details. Once payment clears and we confirm, your order is on its way.

Read the full order procedure

A contract is only formed once you accept the quotation, payment is received and we confirm the order.

Run properly

A small business
with a grown-up
rulebook

Two people, one WhatsApp number, and a full Business Management System behind it. Documented procedures are not glamorous, but they are the reason your order, your refund and your data all get handled the same way every time.

German and EU consumer law

The business operates under applicable German and European Union legislation covering consumer protection, distance selling and product safety.

GDPR from day one

We collect only what is needed to fulfil your order, never sell your personal data, and retain it only as long as legally required.

Documented procedures

A full Business Management System sits behind the service: order procedures, complaint handling, refunds, risk management and internal controls.

Card details never stored

Payment is taken through a secure payment link issued by a payment provider. The Ring Guy does not store customers' payment card details.

Questions

Before you
message us

How fast can you get to me?

We aim to dispatch as soon as reasonably practicable and will keep you updated, including when the driver is en route. Estimated times are not guaranteed and can be affected by traffic, Nürburgring events, weather and road closures.

Do you deliver to the car park at the Ring?

Delivery or collection is arranged to suit you. Give us your location when you complete the order form and we will confirm it on the quotation.

What if the part is wrong or faulty?

Inspect your order as soon as reasonably possible and tell us without undue delay. Where goods do not conform to the contract you are entitled to the remedies available under German law, which may include repair, replacement, a price reduction or a refund.

Can I cancel?

You may cancel at any time before dispatch and a full refund is normally issued to the original payment method. After dispatch, cancellation may no longer be possible. Emergency roadside deliveries you ask us to perform immediately may reduce the statutory withdrawal period.

Is there a website shop?

Not yet. Ordering runs through WhatsApp Business while we build the customer base. A dedicated e-commerce site is on the roadmap, and this is the prototype of it.

Broken down, or just prepared?

Tell us the reg and what let go.

We will do the rest. Quote in writing, secure payment link, delivery or collection.

Open WhatsApp

Prefer email? hello@theringguy.com